We are
happy to help with problems you are having with your labeler or
with labeling in general. You do not need to be an existing customer.
Please be sure to tell us the name of the manufacturer and the model
number of your labeler. We typically answer questions sent with
this form within one business day.
Required
Our
support staff continuously undergoes arduous training to properly
support our customers before, during and after the acquisition
of our products. HOWEVER YOU DO NOT NEED TO BE ONE OF OUR
CUSTOMERS -- this page allows you to receive free technical
support for your industrial, military and heavy-duty labeling
questions. However, due to our heavy investment in our staff,
we are only able to provide this level of service to medium
(20 or more employees) and large-sized businesses, government
agencies, non-profit organizations and educational institutions.
*
Free support is available to those organizations defined by the
above statement and, of course,
free support is always available to customers who purchased their
equipment from us.